"Very professional service"
Very professional service. Sharon and Stefan were excellent, professional, and always available. They explained to me everything so my experience was very good and stress free. Will 100% be using Goodfellows once we are ready to move again
We came to view a different property, which we didn't take but then Maria mentioned about this one, which clicked... Maria had worked throughout the process very well and managed this with right communication and follow-ups. She had been very helpful and guided us throughout the process to make our movement smooth
"Very happy with the service"
Maria has been so helpful throughout the whole process from start to finish and has made what can be a stressful process very easy and straightforward. She has been in contact continually throughout and whenever I have had a query she has responded quickly and efficiently. We have not once felt in the dark or that we weren't sure what was going on. Very happy with the service Maria has provided and it has made the whole process pleasant..
"Helpful, proactive and reliable"
Helpful, proactive and reliable. Makes letting my property much easier and less stressful. This form would be easier to fill in if not so much information was asked for . It's off putting !!
"She really went out of her way to help me"
Its a big thank you too Lucy she help me thought a bad time in my life when i was at the end of it, she really went out of her way to help me with my flat and she is great She is great at her job and a real assit to Goodfellows so keep the great work up Lucy your a really star xxxxx
"I would highly recommend Goodfellows"
I would highly recommend Goodfellows at Cheam village. Maria and Lucy were very professional, everything was done in a timely manner and often went above and beyond what was expected of them. I cannot thank them enough!
"most helpful from beginning to end"
Lucy was most helpful from beginning to end. She was friendly and keen to help, ensuring that the process was smooth and problem free. I would be most willing to deal with her again and she is a great representative for Goodfellows.
"Goodfellow's (Cheam) were a joy to deal with"
Goodfellow's (Cheam) were a joy to deal with after having been messed around for weeks by several other local letting agencies. We were three sharers and kept running into the problem of landlords only wanting families (seems to be a popular new type of discrimination nobody's thought to make any laws against yet). One- which shall remain nameless- were particularly good at wasting our time and would regularly invite us for Group Viewings of usually still inhabited houses they had no intention of letting us rent as fake competition for the other people looking round. So Goodfellow's were a real breath of fresh air. We dealt with Maria Morgan from the Cheam office who was very knowledgeable, polite and helpful and showed us an ideal house straight away- we could have just gone to this agency first and saved a lot of time! The usual deposits, fees and other assorted charges are numerous and high but that's to be expected and the same everywhere so, short of emigrating, is inescapable really. The referencing process was very detailed and went into everywhere we'd lived and worked going back quite a few years- very refreshing to see it being done so thoroughly (I'm sure it's never really done at all with a lot of agencies). We eventually decided to move to downsize and did contact Goodfellow's to try and find us a smaller place but they didn't have anything suitable at the time- a shame as we would have liked to have stayed with a proven and reliable agency like them rather than having to risk dealing with an unfamiliar one. The one minor problem with Goodfellow's was that communication between their branches didn't seem to work very well but this can be handled by asking to only deal with one. Overall, a very positive experience with the agency.
"professionalism and determination"
My wife and I were very impressed with Lucy's professionalism and determination to find us a perfect rental property in Cheam. Lucy was patient, down to earth, understanding and punctual. We would definitely recommend her as an agent.
"We had a very pleasant experience"
I recently contacted Lucy Hewlett as my husband and I were looking for an apartment to rent. I am from Canada, completely new in the UK. I must say, Lucy was a lot of help in the apartment search. She guided me every step, including giving me proper directions so I can view the properties. She drove us back to the station to help us out. What I really really liked was her professionalism, extremely respectful, always got back to me on time, I was given the details I needed. She is polite, she takes the time to understand your situation and address your requirements accordingly. I HIGHLY recommend her to anyone looking for a property. We had a very pleasant experience and Lucy made the apartment search somewhat easier with her help. In the future, I definitely plan on contacting her if plan to rent or purchase a property. Thank you Lucy for all the help, we really appreciate it!
Excellent service. Louise was very efficient, very kind. I can only recommend her and Goodfellows. What a difference between them and other letting agencies! Well done and thank you.
"very professional through the whole process of my sale"
Jason was very professional through the whole process of my sale. He continually did what I asked and did some chasing of his own. Jason went over and above the call of duty. I would not hesitate to recommend this office and Mr Kates.
"positive and friendly with lots of helpful tips"
After disappointing experiences with other selling agents, Goodfellows (Sharon, Jason and Tina) were excellent - positive and friendly with lots of helpful tips but also practical and professional throughout the whole process.
Maria and Lucy were very professional and quick to deal with my tenancy arrangements. I would definitely recommend using Goodfellows in Cheam Village
"I would highly recommend Goodfellows"
Goodfellows helped us find and move into rented property under difficult circumstances. They handled our situation with professionalism and care. Louise Jobson was outstanding in particular due to her thoroughness and communication from the beginning of the process to moving in day. I would highly recommend Goodfellows to any prospective property hunters or sellers.