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What to do in an emergency

There might be a time when you have an emergency outside of normal office hours.  You will have a tenant’s pack with details of any service agreements which your landlord may have set up – check this for any telephone numbers and contacts which are already in place.

Before you call an emergency contractor, please call the Property Management team on 020 8687 8345.

Check out the property tips for tenants page and see if you can solve the problem yourself.

If you call an emergency contractor and it is subsequently not deemed to be an emergency, you will be liable for the costs incurred.