10 weeks ago
minogue wong
My first experience renting a flat in the UK went so smooth because of Goodfellows. They are professional and follow up closely in every single stage. They guided me throughout the process that put me in a peace of mind. Especially thanks to Emily, she is very responsive. I am now renting a lovely flat from a good landlord. Thank you so much! I will highly recommended Goodfellows to all my friends who is going to rent or buy a flat in UK.
2 weeks ago
Sam Eads
We sold our home using the Carshalton Beeches branch of Goodfellows Estate Agents. Throughout the process the team, in particular Sarah and Joel, were incredibly professional, helpful and responsive, with their assistance making any issues that arose much simpler to work through. We cannot fault their service and would highly recommend Goodfellows and definitely consider using them again in the future.
8 weeks ago
Vijay Sorna
We recently bought a property via Goodfellows, Carshalton Beeches. The initial contact was with the Sarah and then all dealing were with Sarah and Lee. Sarah looked after us from start to finish. Nothing was too much trouble for Sarah and she always replied to emails and calls when she said she would and explain exactly what was going on during the process. I would recommend Goodfellows to anyone and can personally recommend Sarah as she has been an absolute star to us. Thank you Goodfellows, Carshalton Beeches.
18 weeks ago
Heather Macleod
Louise and Emily have been brilliant in helping me find a tenant and I highly recommend them. I found Goodfellows via Google and the excellent reviews are spot on. Louise and Emily have offered excellent communication at all times, patiently answered my huge number of questions, been expert, fair and a complete pleasure to deal with.
14 weeks ago
Usmaan Hussain
Emily and Louise were fantastic and placed a great tenant in my property. I was kept informed throughout the whole process and both went above and beyond to assist me including out of hours! Could not recommend enough.
1 week ago
Jackie Hogarth
Amazing team. Goodfellows came highly recommended, and that recommendation was accurate. Stefan valued our house, gave us clear feedback and we decided to ask him to sell the house. Great decision. They call back when they say they will, so what they say they will and are very friendly to deal with. I hope I never have to sell another house, it’s stressful, but Stefan and the team supported us all the way, and I would use them again without hesitation. Thanks guys
7 weeks ago
Lyndon MacArthur
If you're selling a property in the surrounding area, Goodfellows is the place to go. Led by the charismatic and passionate Stefan, the team are incredible. We approached a number of agents to sell our family home (that we'd owned for over 40 Years!), Goodfellows were by far the most suitable and competent agent for our sale. The second Stefan stepped through the door, we knew we had to go with them.
They listened to our requirements, and managed expectations accordingly. The team put together a comprehensive go-to-market plan for our property, and found us the perfect buyer in a short amount of time.
After reaching the point of sale-agreed, Sabrina was responsible for the remaining stages. She checked in with us regularly and made sure everything was progressing as planned. She is a highly efficient and tenacious character - a true asset to her team. Above all else she is empathetic and kind, something that can often be hard to find in the estate agent world.
I cannot fault the team at all, the multiple other five star reviews are a true testament to their hard work and ability to just get things done!
Thank you to everyone at Goodfellows for your assistance.
5 weeks ago
Paul Galgey
Sabrina, Stefan and the team at Goodfellows have provided an excellent service in our recent property purchase through them. They have been thorough and diligent throughout the process, and have consistently gone out of their way to help us. No query has been too much for them to resolve, and they are always a pleasure to speak to. We would highly recommend.
3 weeks ago
Louisa Semple
We had a great experience with Goodfellows letting out our Cheam property. They found us a tenant, and I kid you not, within an hour of the house being listed, and another the next day - and we were done within 24-hours. Huge thanks to Louise - who kept us well informed throughout the process and Mandy too - very professional, helpful and knowledgeable - so would definitely recommend them.
10 weeks ago
Jay Ramesh
I rarely ever find the time to write reviews anymore, but this person I have dealt with at Goodfellows - Cheam Village deserves the recognition and respect from her managers, Lorraine Green. She is genuinely a one in a million. I have dealt with properties since 2013 and not once have I ever experienced a sales person who truly wants the best for her clients, regardless if they buy from her or not. I dealt with Lorraine back in the Summer and she showed me a property. She was kind, friendly and very informative and honest. She never once pushed me for a sale, she never pestered me, she always followed up and made herself available to me for questions at any time. She was down to earth and felt like a friend upon our first interaction. After the first viewing, I contacted Lorraine almost 4 months later, I mentioned my name and she knew exactly who she was talking to, what my situation was, my motorbike, the fact I had a dog and even remembered my partner didn't turn up to the last viewing! She made a ridiculous amount of effort that I have never seen in anyone before, to remember the tiniest of details about me made me feel like she wasn't just after a sale, she wanted the best for me and was interested in my well being and happiness. A good-hearted person!
Lorraine booked a second viewing for me this week, unfortunately I didn't see her on the day but we had a follow up call to find out how the viewing went. I had made an offer on a property elsewhere and this had been accepted, but Lorraine was over the moon for me. She didn't care that I didn't buy from her, she was excited and felt the same relief I had felt after a lengthy stressful time for me trying to find the perfect property. She spent a good while allowing me to ask questions in relation to me buying this property elsewhere, she answered questions I had about conveyancers, mortgages and she went above and beyond to obtain information for me, not forgetting the fact I didn't buy a property from her! Sales members are notoriously known in most industries of pushing for sales and if there is no money in it for them, they are quick to forget you and move onto the next person. This is far from the case with Lorraine. I have agreed to keep her updated through my progress, and God forbid it doesn't work out with this property, Lorraine will be the first person I call.
The senior management at this branch as well as directors have to know about Lorraine, I'm not sure if they are aware of this wonderful lady but I hope my words encourage them to reward her and show her the recognition and respect she deserves. To lose her as an employee, this branch will truly experience a major loss and will be a huge blow to the team. I wish Lorraine the absolute best with everything and could not fault her at all with anything. Lorraine, thank you a million times, you will never truly understand how appreciative I am. You have over delivered and never once stopped caring or being outstanding during this pandemic and have always been positive and helpful.
Thank you for everything :)
Jay
1 week ago
shedgirl0503
I was able to both register and see the property we were interested in on the same day. Negotiating the price with the vendor was made to seem easy with the responsiveness and professionalism of Jonathan who was our sales consultant. Communication throughout the transaction was second to none. When Jonathan went on leave Jamie stepped in and also gave a stellar service in Jonathan's absence. Any issues encountered stemmed purely from the solicitors. For our purchase experience with Goodfellows we received good quality, professional and a responsive service. If there is a downside, it is that two months after completion their board has not been removed.
1 day ago
amina haque
I was very impressed with the service I received from Goodfellows, especially Keven's. I had called up and Keven talked me through some of the properties available around the area. Whatsmore, Keven knew I have a very busy weekday job and booked me in for a viewing on a Saturday to which I really appreciated (Even let me have a lie in!) When going through the process of renting out a property, even though Keven was a busy man himself, he would make sure that i was not rushed when viewing my property, that we understood the next steps when renting and has always been available to help with any query. A big thank you to Keven!
