Renting a property with Goodfellows

I have been using Goodfellows for more than 5 years and always have great experience with every team member I have encountered with. Their service is professional and offer very reasonable cost for customers. Highly recommended.

An excellent experience. Really quick, really professional, responded to all emails promptly, and just generally seemed like they knew what they were doing. Would definitely recommend!

When we decided to sell our property, we had three different estate agents over to value the house. From all three estate agents we were met with salesmen who were more interested in demonstrating why statistically their company was the best, over how we can have a stress-free sale and obtain a price we would be happy with. We thought this was standard so was about to settle with one of these companies. When I began to look for a property to buy, I spoke with Stephen Offield from Goodfellows who was the most honest and helpful individuals in the estate agent world I had spoken to. He did not try to sell Goodfellows onto us, but rather suggested I speak to Lee Hunt to help with the sale. After Lee attended the property to complete an evaluation, we were given a very helpful information, an ambitious house sale price and competitive estate agent fees. As we were treated like humans instead of a sales target, and felt comfortable with Lee and knew we could trust his experience; we decided to use Goodfellows. As an individual who gets anxious easily, and selling a property can be stressful, Lee knew when to accommodate our needs and when to use his experience to do what was best for the sale. After Lee achieved an offer that we were happy with, our case was assigned to Joel. However, Lee went above and beyond, playing a vital role and putting in a lot of work to get us to exchange / completion. I would also recommend Joel for his professionalism and quick responses to any issues that arose. When we were viewing properties to buy (which were being sold by other estate agents), the external companies already knew we were in a good position, thanks to word of mouth and how highly Lee is regarded in the field. This made us feel more comfortable viewing properties and put us is good position to have an offer accepted / considered. Unfortunately, we ended up using a very poor conveyancing firm who failed to complete simple tasks on time and a lack of communication, but due to the extra effort from the team at Goodfellows, we feel our sale went very smoothly. I don't plan to use Goodfellows again as we are hopefully moving into our forever home. But I would not hesitate to recommend Lee, Joel and the team at Goodfellows to anyone in the future.

Thanks to Goodfellows for providing an excellent service for my first rental in UK, especially thanks to Emily and Louise, they both are very friendly and honest, also responsible and responsive to follow up my case. Goodfellows is also the property management of the flat, the property manager is helpful and responsive too, and their On Line Maintenance portal is user-friendly. Will definitely introduce Goodfellows to my friends when they move in there.

Very nice staff here. Everyone is very friendly and helpful.

Thanks for Emily's professional, and follow thru the whole process from start to end. She always responsive, and have quick turnarounds for each of my queries / requests, Thanks Emily.

Throughout this pandemic, Goodfellows never failed to answer our calls, emails and arranged viewings, with all precautions in placed.In particular, a young gentleman, Joel Smith, was mainly dealing with the sale of our property. He is very enthusiastic, friendly, very polite, good listener and understanding. Another negotiator is Sarah Pine, who has similar traits as Joel, when viewers left, she bolted the back gate, locked the conservatory door and turned the lights out before she left our property. Not forgetting Lee Hunt, our initial contact and very friendly, who impressed us with his vast knowledge on real estate and gave us a low percentage sale fee. Nobody is paying us for this review and this is our honest and personal observation / review. Thank you once again team,for closing the deal!

Excellent professional friendly service. Thanks to Louise & all the staff for helping us rent out our mothers property so quickly.

i have just rent a flat whole process went smooth they are professional highly recommend !!

I received a great service for my first time to rent a flat in UK. Thanks for Goodfellows, specially thanks to Emily and Louise. They always answer my messages quickly and also follow up my case closely. It’s really helpful and I will introduce to my friends when they move in there.

Emily and Louise were very helpful throughout the process. 5 stars to the team.