Landlord services

People become landlords for a number of reasons, whether it's as a business investment, as a hobby, through an inheritance or a temporary move away from the area. That's why we offer three levels of service to our landlords so you can choose what best meets your needs.

Below is a summary of the services that we provide for each option as well as our fees (service level fees are a percentage of the rental income including VAT).

We are in a redress scheme operated by The Property Ombudsman Scheme and Client Money is protected in a scheme operated by Propertymark.

Full Management
Rent Collect
Let Only
What's included in Full Management:
What's included in Rent Collect:
What's included in Let Only:
Full Management
Rent Collect
Let Only

Before tenancy

Provide Market Appraisal of your property in line with market conditions and suggest areas of improvement
Arrange Energy Performance Certificate, arrange for a photographer and prepare full colour details
Upload your property onto the Goodfellows website and major portals
Accompany all viewings
Advise on compliance issues
Arrange Inventory and Check in if required
Collect 5 weeks security deposit and if held by Goodfellows register with a Government approved Deposit Protection Scheme
Collect first month’s rent cleared funds and deduct letting fee
Provide tenant with Standing Order to pay rent

During tenancy

Collect rent on a monthly basis held and protected in our Client Account
Deduct commission
Pay funds to Landlord by BACs
Email/Post Landlord Statement of Account
Pursue non-payment of rent and provide advice on rent arrears actions
Advise the Landlord on tax issues and make any necessary HMRC deduction if the Landlord is overseas
Advise Landlord and implement new legislation changes
Arrange annual gas safety checks and deduct charges from rent
Negotiate renewal at the end of the tenancy
Advise on rent increases and draw up new contracts
Inspect property on a six monthly basis and forward report with photos to the Landlord
Notify the Landlord of any works required to the property
Deal with any maintenance issues between landlord and tenant

After tenancy

Arrange check out and notify Landlord of any dilapidations or recommended improvements
Represent the Landlord where a dispute is raised with the deposit protection scheme
Serve notice to regain possession of the property and represent the Landlord in court if needed