Reviews from our customers
Excellent

4 weeks ago
minogue wong
My first experience renting a flat in the UK went so smooth because of Goodfellows. They are professional and follow up closely in every single stage. They guided me throughout the process that put me in a peace of mind. Especially thanks to Emily, she is very responsive. I am now renting a lovely flat from a good landlord. Thank you so much! I will highly recommended Goodfellows to all my friends who is going to rent or buy a flat in UK.
3 weeks ago
Vijay Sorna
We recently bought a property via Goodfellows, Carshalton Beeches. The initial contact was with the Sarah and then all dealing were with Sarah and Lee. Sarah looked after us from start to finish. Nothing was too much trouble for Sarah and she always replied to emails and calls when she said she would and explain exactly what was going on during the process. I would recommend Goodfellows to anyone and can personally recommend Sarah as she has been an absolute star to us. Thank you Goodfellows, Carshalton Beeches.
12 weeks ago
Heather Macleod
Louise and Emily have been brilliant in helping me find a tenant and I highly recommend them. I found Goodfellows via Google and the excellent reviews are spot on. Louise and Emily have offered excellent communication at all times, patiently answered my huge number of questions, been expert, fair and a complete pleasure to deal with.
8 weeks ago
Usmaan Hussain
Emily and Louise were fantastic and placed a great tenant in my property. I was kept informed throughout the whole process and both went above and beyond to assist me including out of hours! Could not recommend enough.
7 weeks ago
Nick H
We have been very pleased with the service we received from Goodfellows in Carshalton Beeches. From our initial enquiry we were kept updated and they helped guide us through the process right up to the point of completion. It has been a particulary difficult time with the pandemic, but all house viewings were done with safety in mind, which was very good. Lee and Sarah were great and always responded in good time and answered any questions that arose. We are glad that we decided to opt for a more traditional estate agent method, as they took away all the hassle and they helped us achieve a high sale price so they ultimately paid for themselves, so good value too. Would recommend.
1 week ago
Lyndon MacArthur
If you're selling a property in the surrounding area, Goodfellows is the place to go. Led by the charismatic and passionate Stefan, the team are incredible. We approached a number of agents to sell our family home (that we'd owned for over 40 Years!), Goodfellows were by far the most suitable and competent agent for our sale. The second Stefan stepped through the door, we knew we had to go with them.
They listened to our requirements, and managed expectations accordingly. The team put together a comprehensive go-to-market plan for our property, and found us the perfect buyer in a short amount of time.
After reaching the point of sale-agreed, Sabrina was responsible for the remaining stages. She checked in with us regularly and made sure everything was progressing as planned. She is a highly efficient and tenacious character - a true asset to her team. Above all else she is empathetic and kind, something that can often be hard to find in the estate agent world.
I cannot fault the team at all, the multiple other five star reviews are a true testament to their hard work and ability to just get things done!
Thank you to everyone at Goodfellows for your assistance.
15 hours ago
Paul Galgey
Sabrina, Stefan and the team at Goodfellows have provided an excellent service in our recent property purchase through them. They have been thorough and diligent throughout the process, and have consistently gone out of their way to help us. No query has been too much for them to resolve, and they are always a pleasure to speak to. We would highly recommend.
4 weeks ago
Jay Ramesh
I rarely ever find the time to write reviews anymore, but this person I have dealt with at Goodfellows - Cheam Village deserves the recognition and respect from her managers, Lorraine Green. She is genuinely a one in a million. I have dealt with properties since 2013 and not once have I ever experienced a sales person who truly wants the best for her clients, regardless if they buy from her or not. I dealt with Lorraine back in the Summer and she showed me a property. She was kind, friendly and very informative and honest. She never once pushed me for a sale, she never pestered me, she always followed up and made herself available to me for questions at any time. She was down to earth and felt like a friend upon our first interaction. After the first viewing, I contacted Lorraine almost 4 months later, I mentioned my name and she knew exactly who she was talking to, what my situation was, my motorbike, the fact I had a dog and even remembered my partner didn't turn up to the last viewing! She made a ridiculous amount of effort that I have never seen in anyone before, to remember the tiniest of details about me made me feel like she wasn't just after a sale, she wanted the best for me and was interested in my well being and happiness. A good-hearted person!
Lorraine booked a second viewing for me this week, unfortunately I didn't see her on the day but we had a follow up call to find out how the viewing went. I had made an offer on a property elsewhere and this had been accepted, but Lorraine was over the moon for me. She didn't care that I didn't buy from her, she was excited and felt the same relief I had felt after a lengthy stressful time for me trying to find the perfect property. She spent a good while allowing me to ask questions in relation to me buying this property elsewhere, she answered questions I had about conveyancers, mortgages and she went above and beyond to obtain information for me, not forgetting the fact I didn't buy a property from her! Sales members are notoriously known in most industries of pushing for sales and if there is no money in it for them, they are quick to forget you and move onto the next person. This is far from the case with Lorraine. I have agreed to keep her updated through my progress, and God forbid it doesn't work out with this property, Lorraine will be the first person I call.
The senior management at this branch as well as directors have to know about Lorraine, I'm not sure if they are aware of this wonderful lady but I hope my words encourage them to reward her and show her the recognition and respect she deserves. To lose her as an employee, this branch will truly experience a major loss and will be a huge blow to the team. I wish Lorraine the absolute best with everything and could not fault her at all with anything. Lorraine, thank you a million times, you will never truly understand how appreciative I am. You have over delivered and never once stopped caring or being outstanding during this pandemic and have always been positive and helpful.
Thank you for everything :)
Jay
11 weeks ago
Tamana Shirzai
I give Sabrina and her team a five star.
They are simply amazing and very helpful.
My husband and I were first time buyers and bought our property recently.
Sabrina helped us every step of the process and I can’t thank her enough for all her help!
Professional throughout, with consistent updates. Sabrina and Stefan was very friendly, nice and helpful, they made the buying process very smooth for us.
I would highly recommend their service.
5 weeks ago
Paula Stone
Louise was excellent at every stage of letting my house out, as was Mandy with the initial meeting, explaining how everything worked, possible rent and flexibility with managing the property. I find the whole Fine & country/Goodfellows crossover confusing..you seem to do everything on one letterhead and pay their prices but deal with and review the other!? That said it does not take away from the professionalism and friendliness from these two ladies.
11 weeks ago
Regious Wendi
I am thrilled to learn that there are still nice/ committed estate agents like Good Fellows and I am delighted to say the professionalism and prompt communication have made it possible for my newly renovated flat to be rented out in a space of less than three weeks. The agency appointed key worker was updating me regularly and made all effort to take my wishes into account when it came to deciding the suitability of tenants which to me means as a Landlord you also have a choice on who rents your home to avoid doggy tenants. I wish to thank the team and also I would advice anyone trying to find a right tenant don’t hesitate to give Good Fellows a chance to market your property. Despite the pandemic, the team has been brilliant.
R. W. Land lady
7 weeks ago
Shabbir N
Very professional and helpful in letting out my property. Nelson, Suzanne and William in particular helped and each of them were fantastic - great communication all of the time! Would have no hesitation in working with them again.