What our customers say about us

Excellent
Based on 188 reviews
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I sold my house via Goodfellows Estate Agents at Stonecot Hill branch. Initial contact was with Kerry Harris who gave me a valuation. Debbie Brown worked on the viewings and kept me informed throughout the process until completion. Excellent service from the whole team at Goodfellows especially Debbie Brown, Kerry Harris and Paul Davison at Premier Property Lawyers who did the conveyancing.
Goodfellows Sutton
We had a fantastic experience buying our home through Kerry and Debbie. They were helpful, responsive, and made the whole process smooth from start to finish. Highly recommended
Goodfellows Sutton
I had a wonderful experience working with Debbie. She was incredibly helpful, providing great service every step of the way. She was always responsive and took the time to guide me through the entire process, making everything much easier and stress-free. I highly recommend her for anyone looking for a reliable and supportive estate agent!
Goodfellows Sutton
A Seamless, Joyful Experience with Goodfellows Estate Agents – Yet Again! I’ve had the pleasure of working with Goodfellows Estate Agents several times over the years—buying, selling, and even renting—and every single experience has been nothing short of exceptional. This latest journey with the Stonecot Hill office has truly reaffirmed why I keep coming back. From the very first viewing with James, everything felt smooth and well-organised. He was knowledgeable, professional, and made the viewing feel relaxed and informative—no pressure, just genuine support. Once I decided to move forward, Debbie took over and the offer process was handled swiftly and efficiently, and using the conveyancing company recommended through the agency turned out to be a great decision too. Debbie was an absolute ray of sunshine throughout the entire 8-week process. Her engagement made every interaction a delight, and her dedication ensured everything stayed on track and things progressed—super speedy and stress-free! Now, as I’m about to move into my new home any day now, I’m filled with gratitude. Goodfellows has a team of people who genuinely care and even gave me a moving in gift box with bubbly which I didn’t expect! Definitely will be my first port of call and recommend highly!
Goodfellows Sutton
We put our house on the market in March 2024 and initially went with KFH, largely because we’d had previous dealings with them. Unfortunately, it didn’t go well this time. Over 16 weeks, we had just eight viewings. The property had been overvalued from the start, and we were encouraged to reduce the asking price almost immediately. The whole process felt flat, and the lack of traction made it clear something wasn’t working. Then one day Martin from Goodfellows knocked on the door. That visit turned everything around. From the start, Kerry and the team at Goodfellows were a breath of fresh air. They spoke to us honestly about the property’s value, gave us solid examples of similar homes they’d sold nearby, and their communication was clear and proactive. It didn’t feel like we were being sold to, just given good advice by people who knew what they were doing. We warmed to Kerry straight away. Once we agreed to switch agents they moved quickly. They set up an open day immediately, and more people came through the door on that one day than in the entire 16 weeks with KFH. After that, we had regular viewings and, crucially, proper follow-up every time. We’d get a call the next working day with detailed feedback that wasn’t just vague comments. This helped us make small changes to improve our chances of selling. When a sale fell through, Kerry and her team were incredible. They handled it with real care and empathy, and we genuinely felt supported through what was a tough time. They didn’t waste any time and soon secured a new buyer. Even after the sale was agreed, Kerry and Debbie stayed fully involved. They worked relentlessly to keep the chain moving, despite it turning out to be long and complicated. We had calls on their days off, regular updates, and a constant sense that they were pushing things forward behind the scenes. This phrase is used a lot but they went above and beyond. Kerry became more than just our estate agent. She felt like a friend. Someone who had our back and kept us sane. Debbie deserves a special mention too for her patience and determination. We’re absolutely certain that with all the chain issues, this positive outcome wouldn’t have happened without the incredible work of Kerry and her team. They’re a credit to their profession, and more than that, they’re simply great people who care about what they do and who they’re doing it for. Thank you so much for everything
Goodfellows Sutton
Debbie Brown, Kelly Harris and the team are fantastic helped with issues caused by another agent used prior to Goodfellows, Can not thank them enough for there support and professionalism would highly recommend them to anyone thinking about moving.
Goodfellows Sutton
Excellent service from Kerry & Debbie at Goodfellows Sutton on the sale of our property. Very knowledgeable and professional and always available to answer any queries or worries. Would highly recommend them.
Goodfellows Sutton
Philip Dale has shown us around a number of different homes in the area & has done an absolutely phenomenal job every time! His knowledge as well as people skills far exceed any other agents we’ve come across! Cannot recommend Philip & his branch enough!
Goodfellows Sutton
My last move twenty years ago wasn’t a pleasant experience, this time around with Kerry supporting myself and the process it was fairly painless, many thanks to Kerry and the team!
Goodfellows Sutton
We have had a great experience with Goodfellows, and especially Kerry, who dealt with the sale. No easy task, due to various issues, including availability of a mortgage on the flat. Goodfellows were the third estate agents we had used in order to try and sell this flat, but they were successful in the challenge. Helpful, polite and professional to deal with throughout. I would not hesitate to use them again or recommend to others.
Goodfellows Sutton
I have recently completed my purchase of a property and I'm glad that it was with Good Fellows. They feel different to the other estate agents, they were very attentive and would actively follow up with my requests. They would also actually check in on statuses and inform me on updates from the seller. Service was excellent and every conversation was really pleasant. If I get a chance to get another property, I would definitely choose Good Fellows again.
Goodfellows Sutton
We very recently bought a new home via Goodfellows, Stonecot Hill branch and Debbie was such a help in getting completion expedited and helping with advise. She was always available on the end of the phone if we needed and would be more than happy to chase solicitors and other key parties to get the sale/purchase completed. I would highly recommend this branch and Debbie in particular. Very knowledgeable and supportive. Thanks again Debbie & colleagues at Goodfellows Stonecot Hill ? x
Goodfellows Sutton

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