What our customers say about us

Excellent
Based on 195 reviews
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We truly cannot recommend a better agent or experience than the team at Goodfellows, Stonecot Hill. We purchased our first home through them back in 2020, and I still remember our very first encounter with Martin... calm, reassuring, flexible, and genuinely willing to help. That impression stuck with us ever since, and it perfectly sums up the ethos of the whole team and why we chose them again. What really sets them apart is how personal they are. Kerry even pinned my daughter’s drawing on her desk wall (such a small gesture, but one that meant so much). They guide you step by step through what can be such a stressful process, advocate for you when things get tough, cut through the noise (and occasional solicitor drama) to keep everything moving smoothly. Whenever issues arose, their communication was spot on and completely transparent throughout. Kerry, Martin, Debbie, and the entire team worked absolute wonders and helped us close a huge chapter in our lives with confidence and gratitude. If you’re looking for an agent who truly cares, who treats you like a person rather than a transaction, and who will go above and beyond, then Goodfellows Stonecot Hill is the agency for you. xx
Goodfellows Sutton
From our purchase in February 2020 > From the moment we saw the property's add and were lucky enough to view on such short notice, we knew it was absolutely meant to be. Martin was so flexible allowing us to come view the property and was so approachable which made things feel so natural despite not having a clue as first time buyers. Samantha liaised with us and coached us every single step of the way, making regular contact and chasing up solicitors so we could all be settled as soon as possible, so big ticks in terms of communication, reliability and service. We are very happy customers of Goodfellows Stonecot Hill and would definitely recommend their service :)
Goodfellows Sutton
Debbie and her team helped us secure our beautiful forever home!. Our house had been on the market for three years, coming and going with different agents. During that time, we viewed several properties with various agencies from Morden, including Goodfellows, through Debbie and her team. It was a frustrating process while trying to sell our house in another area. During one of the viewings, Debbie promised she would find us our new home, and she delivered! A few months later, she found us our forever home: an amazing house in a prime and highly desirable street. With her team’s dedication and professionalism, we secured it in just ten weeks. Thank you, Debbie, Kerry and Anna — you made our dream come true!
Goodfellows Sutton
Amazing service, really helpful. From putting on the market to completion 4 months. Again great service Thankyou team.
Goodfellows Sutton
Had a very difficult attempt to sell the house with a different agent for multiple reasons - then we went to Kerry at Goodfellows who made the whole process a lot less stressful - she valued the property correctly thus allowing a larger footfall through the door of potential buyers and eventual sale. She then helped manage the communication between myself and the conveyancing team to help push things along - this was all at the end of a three year court battle with my ex-partner to get the house on the market in the first place! Her support through this very difficult time for me was appreciated and I would def recommed her and the team at Goodfellows for anyone who seriously wants to sell. Don't be sucked in by other agents false promises of a larger sale price - you will only end up having to reduce it, potentially more than once and endure a long winded process and likelyhood of few viewings and no buyer - Goodfellows know the market, know how to sell a property effectively and are honest from the off.
Goodfellows Sutton
On the day we decided we would be looking into Estate Agents, I noted the boards on my journey to my mum's house. Goodfellows stood out, as did another and I popped in and spoke to Kerry and made a call to the other one. I feel business is very much about people. Kerry was friendly, knowledgeable and professional. She called to the house later and both my elderly mum and I felt she listened, she knew her stuff, she was encouraging and informative about Goodfellows procedure and the local market and more importantly the clients looking to buy. It was my mum's house to sell (moving to rented) and she spoke to HER. The guy from the other one, spent too long waffling, barely looked at my mum, was very negative about the fact the house deeds were still in joint names although my dad had passed away years ago, made it seem like a court case to sort it out. He poked at the boiler and knocked a cover off the bottom of it and left it lying on the shelf. Needless to say I messaged him to say thanks but decided to go elsewhere. Kerry arranged an open house for Saturday 14th December. She said her clients were looking despite Christmas coming up. We had about six appointments booked in and by Tuesday 17th had a buyer. The whole process completed on 28th March. The fees seem a lot to pay over after such a short process but honestly it was as painless as selling a property can be. Nobody works for free! The communication was good, the staff were great to deal with and the house sold quickly at the price Kerry had suggested we put it on for. And the fact that the deeds still had my dad's name on.... not a problem... in any way. Goodfellows were also recommended to me by a friend, who actually did have big hurdles to climb but she said Kerry and the staff were great to deal with through all of it. But if I'm honest with you I'd already decided. In the words of the film, I think Kerry had me at hello.
Goodfellows Sutton
I am a solicitor with 23 years experience and it is refreshing to deal with a referrer as proactive as Kerry and Debbie and the Goodfellows team. Nothing is too much trouble. They very much part of the conveyancing process and I consider them part of the team ensuring that transactions are managed effectively and that the client journey is deemed to be excellent. Definitely a 5 star rating
Goodfellows Sutton
We’ve been on quite a journey with this one! When we first decided to put our property on the market, we spoke to a lot of different estate agents. Out of all of them, only two really stood out for their professionalism and care Goodfellows and one other company. It was a very close decision at the time, and the only reason we didn’t initially choose Goodfellows was because the other company promised us higher numbers and painted a very optimistic picture. Unfortunately, none of what they said materialised. Their communication was poor, they weren’t attracting the right buyers, and we felt strung along for months with very little progress. As soon as we were out of contract, I called Kerry at Goodfellows and from that moment, everything changed. Kerry and her incredible team — Debbie, Anna, Phil, and Chloe welcomed us back and it was like a breath of fresh air. Everything was smooth from start to finish. Communication was brilliant, we didn’t have to chase for updates, they called us regularly and kept us informed every step of the way. They were honest, realistic, and used their experience to guide us with genuine care. Funnily enough, the price Kerry originally advised when we first met was almost exactly what the property sold for, proof that her valuation was spot on from the beginning. I honestly can’t sing their praises enough. The whole process was handled with professionalism, warmth, and integrity. We felt supported and in safe hands the entire time. From now on, Kerry and her team at Goodfellows Sutton will be our go to for any future property moves or projects. For anyone reading this, save yourself the time, stress, and energy. Go straight to Goodfellows Sutton. They truly deliver on everything they promise. The Dream Team: Kerry, Debbie, Anna, Phil & Chloe 🙌
Goodfellows Sutton
Fantastic experience from day one. The service received from Debbie, Kerry and Anna at Goodfellows Sutton was absolutely excellent; as was the conveyancing provided by Paul Davison at Goodfellows Conveyancing. We would highly recommend Goodfellows should you be looking for first-class estate agents in this area.
Goodfellows Sutton
I sold my house via Goodfellows Estate Agents at Stonecot Hill branch. Initial contact was with Kerry Harris who gave me a valuation. Debbie Brown worked on the viewings and kept me informed throughout the process until completion. Excellent service from the whole team at Goodfellows especially Debbie Brown, Kerry Harris and Paul Davison at Premier Property Lawyers who did the conveyancing.
Goodfellows Sutton
We had a fantastic experience buying our home through Kerry and Debbie. They were helpful, responsive, and made the whole process smooth from start to finish. Highly recommended
Goodfellows Sutton
I had a wonderful experience working with Debbie. She was incredibly helpful, providing great service every step of the way. She was always responsive and took the time to guide me through the entire process, making everything much easier and stress-free. I highly recommend her for anyone looking for a reliable and supportive estate agent!
Goodfellows Sutton

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