On the day we decided we would be looking into Estate Agents, I noted the boards on my journey to my mum's house. Goodfellows stood out, as did another and I popped in and spoke to Kerry and made a call to the other one. I feel business is very much about people. Kerry was friendly, knowledgeable and professional. She called to the house later and both my elderly mum and I felt she listened, she knew her stuff, she was encouraging and informative about Goodfellows procedure and the local market and more importantly the clients looking to buy. It was my mum's house to sell (moving to rented) and she spoke to HER. The guy from the other one, spent too long waffling, barely looked at my mum, was very negative about the fact the house deeds were still in joint names although my dad had passed away years ago, made it seem like a court case to sort it out. He poked at the boiler and knocked a cover off the bottom of it and left it lying on the shelf. Needless to say I messaged him to say thanks but decided to go elsewhere. Kerry arranged an open house for Saturday 14th December. She said her clients were looking despite Christmas coming up. We had about six appointments booked in and by Tuesday 17th had a buyer. The whole process completed on 28th March. The fees seem a lot to pay over after such a short process but honestly it was as painless as selling a property can be. Nobody works for free! The communication was good, the staff were great to deal with and the house sold quickly at the price Kerry had suggested we put it on for. And the fact that the deeds still had my dad's name on.... not a problem... in any way. Goodfellows were also recommended to me by a friend, who actually did have big hurdles to climb but she said Kerry and the staff were great to deal with through all of it. But if I'm honest with you I'd already decided. In the words of the film, I think Kerry had me at hello.

I am a solicitor with 23 years experience and it is refreshing to deal with a referrer as proactive as Kerry and Debbie and the Goodfellows team. Nothing is too much trouble. They very much part of the conveyancing process and I consider them part of the team ensuring that transactions are managed effectively and that the client journey is deemed to be excellent. Definitely a 5 star rating

Fantastic experience from day one. The service received from Debbie, Kerry and Anna at Goodfellows Sutton was absolutely excellent; as was the conveyancing provided by Paul Davison at Goodfellows Conveyancing. We would highly recommend Goodfellows should you be looking for first-class estate agents in this area.

We’ve been on quite a journey with this one! When we first decided to put our property on the market, we spoke to a lot of different estate agents. Out of all of them, only two really stood out for their professionalism and care Goodfellows and one other company. It was a very close decision at the time, and the only reason we didn’t initially choose Goodfellows was because the other company promised us higher numbers and painted a very optimistic picture. Unfortunately, none of what they said materialised. Their communication was poor, they weren’t attracting the right buyers, and we felt strung along for months with very little progress. As soon as we were out of contract, I called Kerry at Goodfellows and from that moment, everything changed. Kerry and her incredible team — Debbie, Anna, Phil, and Chloe welcomed us back and it was like a breath of fresh air. Everything was smooth from start to finish. Communication was brilliant, we didn’t have to chase for updates, they called us regularly and kept us informed every step of the way. They were honest, realistic, and used their experience to guide us with genuine care. Funnily enough, the price Kerry originally advised when we first met was almost exactly what the property sold for, proof that her valuation was spot on from the beginning. I honestly can’t sing their praises enough. The whole process was handled with professionalism, warmth, and integrity. We felt supported and in safe hands the entire time. From now on, Kerry and her team at Goodfellows Sutton will be our go to for any future property moves or projects. For anyone reading this, save yourself the time, stress, and energy. Go straight to Goodfellows Sutton. They truly deliver on everything they promise. The Dream Team: Kerry, Debbie, Anna, Phil & Chloe 🙌

I sold my house via Goodfellows Estate Agents at Stonecot Hill branch. Initial contact was with Kerry Harris who gave me a valuation. Debbie Brown worked on the viewings and kept me informed throughout the process until completion. Excellent service from the whole team at Goodfellows especially Debbie Brown, Kerry Harris and Paul Davison at Premier Property Lawyers who did the conveyancing.

We had a fantastic experience buying our home through Kerry and Debbie. They were helpful, responsive, and made the whole process smooth from start to finish. Highly recommended

I had a wonderful experience working with Debbie. She was incredibly helpful, providing great service every step of the way. She was always responsive and took the time to guide me through the entire process, making everything much easier and stress-free. I highly recommend her for anyone looking for a reliable and supportive estate agent!

A Seamless, Joyful Experience with Goodfellows Estate Agents – Yet Again! I’ve had the pleasure of working with Goodfellows Estate Agents several times over the years—buying, selling, and even renting—and every single experience has been nothing short of exceptional. This latest journey with the Stonecot Hill office has truly reaffirmed why I keep coming back. From the very first viewing with James, everything felt smooth and well-organised. He was knowledgeable, professional, and made the viewing feel relaxed and informative—no pressure, just genuine support. Once I decided to move forward, Debbie took over and the offer process was handled swiftly and efficiently, and using the conveyancing company recommended through the agency turned out to be a great decision too. Debbie was an absolute ray of sunshine throughout the entire 8-week process. Her engagement made every interaction a delight, and her dedication ensured everything stayed on track and things progressed—super speedy and stress-free! Now, as I’m about to move into my new home any day now, I’m filled with gratitude. Goodfellows has a team of people who genuinely care and even gave me a moving in gift box with bubbly which I didn’t expect! Definitely will be my first port of call and recommend highly!

We put our house on the market in March 2024 and initially went with KFH, largely because we’d had previous dealings with them. Unfortunately, it didn’t go well this time. Over 16 weeks, we had just eight viewings. The property had been overvalued from the start, and we were encouraged to reduce the asking price almost immediately. The whole process felt flat, and the lack of traction made it clear something wasn’t working. Then one day Martin from Goodfellows knocked on the door. That visit turned everything around. From the start, Kerry and the team at Goodfellows were a breath of fresh air. They spoke to us honestly about the property’s value, gave us solid examples of similar homes they’d sold nearby, and their communication was clear and proactive. It didn’t feel like we were being sold to, just given good advice by people who knew what they were doing. We warmed to Kerry straight away. Once we agreed to switch agents they moved quickly. They set up an open day immediately, and more people came through the door on that one day than in the entire 16 weeks with KFH. After that, we had regular viewings and, crucially, proper follow-up every time. We’d get a call the next working day with detailed feedback that wasn’t just vague comments. This helped us make small changes to improve our chances of selling. When a sale fell through, Kerry and her team were incredible. They handled it with real care and empathy, and we genuinely felt supported through what was a tough time. They didn’t waste any time and soon secured a new buyer. Even after the sale was agreed, Kerry and Debbie stayed fully involved. They worked relentlessly to keep the chain moving, despite it turning out to be long and complicated. We had calls on their days off, regular updates, and a constant sense that they were pushing things forward behind the scenes. This phrase is used a lot but they went above and beyond. Kerry became more than just our estate agent. She felt like a friend. Someone who had our back and kept us sane. Debbie deserves a special mention too for her patience and determination. We’re absolutely certain that with all the chain issues, this positive outcome wouldn’t have happened without the incredible work of Kerry and her team. They’re a credit to their profession, and more than that, they’re simply great people who care about what they do and who they’re doing it for. Thank you so much for everything

Debbie Brown, Kelly Harris and the team are fantastic helped with issues caused by another agent used prior to Goodfellows, Can not thank them enough for there support and professionalism would highly recommend them to anyone thinking about moving.

Excellent service from Kerry & Debbie at Goodfellows Sutton on the sale of our property. Very knowledgeable and professional and always available to answer any queries or worries. Would highly recommend them.

Philip Dale has shown us around a number of different homes in the area & has done an absolutely phenomenal job every time! His knowledge as well as people skills far exceed any other agents we’ve come across! Cannot recommend Philip & his branch enough!