Excellent Service and client focus. Lewis is very professional and efficient, he listened to all my requirements and he was able to deliver. I was informed and assisted in all steps (letting process) his high level of commitment and support left me feeling very confident and reassured. Fantastic job!!! Thank you for all your hard work.
"Great to work with"
Sharmila, Hannah and Michael have been great to work with! Very prompt with responding to queries and they found a good tenant within a week!
"Thank you very much"
Michael was relaxed, cordial and helpful throughout. He was was easy to contact and made the process of letting run smoothly. He even helped out with vacuum cleaning, when we moved in. Thank you very much.
I cannot recommend Hannah and the team at Morden highly enough and if I could give more than 5 stars I would! We had been looking for a house to rent for a while and was astounded at the terrible customer service we received from other estate agents (apart from a couple of others) i.e. not calling me back ever to the point where I had to literally turn up to the branch in person, showing us properties way out of our price range etc. etc. Hannah was a breath of fresh air, so professional, friendly and committed to helping us find a property and then when we did, as first time renters, she was always on hand to guide us through the process! If you are looking to rent or let a property contact Hannah and the team at Morden Goodfellows straightaway!
"I was very pleased with the service that Hannah Provided us with"
Hannah has been very helpful throught the process of renting our flat. When Hannah received our application she was quick to offer us a viewing and to follow us with us and keep us in the loop with every detail along with everything that we had to do through the renting process. Hannah was very professional when dealing with our application and was very fast with when it came to processing details. I was very pleased with the service that Hannah Provided us with.
"Hannah is very approachable"
I first viewed a property that I didn't really like and straight away Hannah could tell that she had the perfect property for me. When viewing the 2nd property I fell in love and 2 weeks later I became the tenant of a very cosy property. Hannah is very approachable and explained each of the processes very clearly, she is very friendly and ensured that everything progressed quickly. Debbie was also helful with dealing with my queries, and stepping in when Hannah was not working.
I had a very good collaboration with Tilly during my tenancy ,but I would like your policy as agency to look more after your tenancies rights not only the landlords. Tilly help me a lot but I feel like the landlord was always in charge and don't let me forget I was the one who paid the rent and my right ended there
"very friendly and helpful"
I came to goodfellows after a bad experience with another agency. I first spoke with Denisha over the phone and found her to be very helpful and clear outlining the process. We went to view a flat and again Denisha was very helpful what I particularly like was the person centred approach she had I wasn't standing in a que with other tenants which meant I could be clear about my current situation and ask any questions without feeling rushed. I have had some dealings with the rest of the team who have been very friendly and helpful
From the viewing appointment at the property Denisha has been really helpful, any questions or suggestions she was there to provide a good advice , we had issues with the first property we supposed to move in but she move quickly to found us another one, a better option,and helped us in a short period of time, I am happy to deal with Denisha , calm and nice person.
Denisha was so helpful from the start to the end of the process. She is always punctual, responsive and we recommend her outstanding work. Best to deal with
"Denisha has been really helpful"
Denisha has been really helpful,besides issues with the first property we supposed to move in she found us another one and helped us in a short period of time.
"Top level proffesionalist and person"
Thank you! The best settings agent I know! Top level proffesionalist and person. I will work with you again and everyone will know how great are you. Thank you one more time
"I can`t speak highly enough of Goodfellows lettings Morden"
I can`t speak highly enough of Goodfellows lettings Morden, I have several properties in south London that Goodfellows handle. Sharlima and her team always deliver and make the process very easy. Laura and Julie provide an excellent service dealing with post move- in issues, and ensure both landlord and tenants are updated. Keep up the good work, thanks.
We have just purchased our first flat through Goodfellows that we're delighted with. We received constant communication from the team and an extremely professional service. I would absolutely recommend Goodfellows and when it comes to moving on we're confident the team will be the best in the area to sell our flat.
"patient and attentive"
Michael has been the most patient and attentive letting agent I have met. Helping answer all my questions and making the whole process super easy. He even went the extra mile meeting me at 8am on a Saturday Morning to hand over door keys.
I could not thank Michael enough restoring my faith in letting agents.